April 28, 2016 12:40 am
“One of the most critical times in a remodel or new construction is when customers order their kitchen cabinets,” says Greg Truex, senior director of the at-home practice at J.D. Power.
J.D. Power recently released their annual report of the kitchen cabinetmakers ranked highest in customer satisfaction, rated by factors including design, operational performance and price. The top five are:
2. SEKTION (IKEA)
3. American Woodmark
5. Hampton Bay
Also included in the report are the purchasing behaviors of kitchen remodelers. Notably, 66 percent are first-time kitchen cabinet buyers, and 34 percent have not purchased a kitchen cabinet in nine years—possibly signaling a correlation between the rankings and the preferences of newer homeowners.
Source: J.D. Power
Published with permission from RISMedia.